For decades, CenCom E911 Public Safety Communications Center managed emergency calls in the Round Lake area. This consolidated dispatch center played a central role. It coordinated police, fire, and EMS response across several local communities.
At its peak, CenCom covered approximately 60 square miles and served nearly 65,000 residents. Its responsibilities extended beyond emergency calls to include non-emergency dispatching and coordination of mutual aid responses through the Mutual Aid Box Alarm System (MABAS).
CenCom telecommunicators were the first voice residents heard in moments of crisis. Their ability to remain calm, gather critical information, and direct resources efficiently was essential to the safety of the entire region.
In 2025, Round Lake-area communities transitioned to LakeComm 911, a modern, regional communications system designed to enhance coordination, reliability, and response times. This effort took almost a decade to plan and create.
On March 13, the CenCom Board of Directors held its final official meeting, formally dissolving the organization and marking the completion of this transition.
I want to recognize the leadership of the CenCom Board, whose guidance and oversight ensured the system remained responsive to the needs of a growing and evolving community.
As we move forward with LakeComm 911, we do so on a strong foundation built by CenCom’s staff, leadership, and partner agencies. Their legacy is one of service, collaboration, and an unwavering commitment to public safety.
Forward Motion 